Everyone communicates differently, and it’s important to learn to break down these communication barriers to effectively convey our message.
What Will You Learn
According to some psychologists, there are four recognizable communications styles that apply in most of our business situations. Most of us rely on one or two — the ones that have brought us most success. But our clients’ styles don’t always match our own. Sometimes these styles conflict, so what can feel like a disagreement in content is simply just a clash of style. If you understand the styles of your clients — and your colleagues — you can adapt your approach so they actually get what you’re saying, and aren’t distracted by how you’re saying it. You’ll walk away from this course feeling knowledgeable about communicating effectively with your clients, and making sure they feel heard when they work to communicate with you.
About the Thought Leader
Gary Duke is Partner & Chief Talent Officer at Wild Blue Yonder, where he designs and leads training programs for creative